Key Points:
- Keep Your Medicaid Coverage Active: Update your address with Iowa Health & Human Services (Iowa HHS).
- Look for Medicaid Renewal Letters: Respond quickly to any mail from Iowa HHS.
- PHC Can Help: Contact your local PHC clinic for assistance.
To make sure your Medicaid coverage stays active, it’s important that Iowa Health & Human Services (Iowa HHS) has your current address on file. If you haven’t updated your address recently, you should do so right away.
How to Update Your Information:
- Call Medicaid Member Services:
- Toll-Free: (800) 338-8366
- Des Moines Area: (515) 256-4606
- Hours: Monday – Friday, 8:00 AM – 5:00 PM
If you need help updating your information or have questions, your local Primary Health Care (PHC) clinic is here to assist. Our Health Benefits Specialists can guide you through the process.
Watch for Important Mail from Iowa HHS
Iowa Medicaid will be sending out renewal letters soon. These letters are crucial for keeping your Medicaid coverage. If you don’t respond, you could lose your benefits.
What You Need to Do:
- Check Your Mail: Make sure to open and respond to any letters from Iowa HHS.
- Verify Your Address: Call the Medicaid Member Services number to confirm they have your correct address.
Why This Matters
During the pandemic, special rules helped people keep their Medicaid coverage. But now, states are starting to review everyone’s eligibility again. This process is called “unwinding.” To avoid any issues with your coverage, it’s important to stay informed and act quickly.
Need Help? Contact PHC
If you have any trouble or questions about updating your information, reach out to your local PHC clinic. We are here to help you every step of the way.
Take action today to ensure your Medicaid coverage remains active. Don’t wait—contact Medicaid Member Services now or visit your nearest PHC clinic for assistance.